Strange sightings at a Telus Mobility store
Finally, after five years of being dropped in toilets, chewed on by Rogue, and thrown on the floor after angry conversations, my cell phone quit for good today. I was pretty pissed off because it meant rescheduling my evening activities and heading to the dreaded mall. The Telus store was busy and I anticipated a long boring wait for customer service. Luckily, instead of having to amuse myself with daydreams of far away places, I happened onto a few quirky individuals who made the wait a lot less painful.
First there was an elderly man with a strong Jamaican accent who loudly bragged about his personal millions, that money was no object, and of owning a 10 bedroom house on the beach where he's from. After commending the sales lady on offering, in his opinion, the three keys for good customer service, wisdom, knowledge, and understanding, and telling her he was going to recommend her to his rich friends, he quietly whispered to her asking if there were any free phones and if he could get a discount on the extended warranty.
Outside the store was a lady talking to a security guard and yelling about how she had been cheated and threatening to sue. After speaking with the sales representative I learned the irate customer had been there for three hours. It seems she bought a cell phone in February and since it was currently reduced by $50 she thought they had purposely ripped her off and demanded her money back. After settling down for a few minutes she then entered into a very high pitched and inconsolable crying fit.
For added amusement, throw in the girly store employee who, in the middle of completing a transaction with a customer, couldn't help but repeatedly pick up a pair of scissors and trim the split ends on her long black hair. So thank you my dear cell phone for your wonderful years of dedicated service and going out in style by bringing a little social amusement my way.
And also, on a day of very strange character behaviour, I must also give dishonorable mention to the idiot at my gym who has stolen the brand new tennis balls. You'll fork out a couple hundred bucks a month for a gym membership but your honor's only worth the price of a few balls, what a class act.
First there was an elderly man with a strong Jamaican accent who loudly bragged about his personal millions, that money was no object, and of owning a 10 bedroom house on the beach where he's from. After commending the sales lady on offering, in his opinion, the three keys for good customer service, wisdom, knowledge, and understanding, and telling her he was going to recommend her to his rich friends, he quietly whispered to her asking if there were any free phones and if he could get a discount on the extended warranty.
Outside the store was a lady talking to a security guard and yelling about how she had been cheated and threatening to sue. After speaking with the sales representative I learned the irate customer had been there for three hours. It seems she bought a cell phone in February and since it was currently reduced by $50 she thought they had purposely ripped her off and demanded her money back. After settling down for a few minutes she then entered into a very high pitched and inconsolable crying fit.
For added amusement, throw in the girly store employee who, in the middle of completing a transaction with a customer, couldn't help but repeatedly pick up a pair of scissors and trim the split ends on her long black hair. So thank you my dear cell phone for your wonderful years of dedicated service and going out in style by bringing a little social amusement my way.
And also, on a day of very strange character behaviour, I must also give dishonorable mention to the idiot at my gym who has stolen the brand new tennis balls. You'll fork out a couple hundred bucks a month for a gym membership but your honor's only worth the price of a few balls, what a class act.
posted by sammy at 7:25 PM
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